Our platform combines casino gameplay with a sportsbook. Explore games and sports markets through your account.
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Explore our welcome offer, casino games, sportsbook, deposits and withdrawals, your account, responsible gambling tools, our operator and licence or support.
For eligible new players, our first-deposit welcome package is a 25% match bonus up to £100 plus 500 loyalty points. To claim it, deposit at least £10 on your first deposit, opt in by selecting the offer from the cashier drop-down and meet its eligibility requirements. You must have no other active bonuses. Affordability checks apply.
We credit the welcome bonus automatically to your account and show it in your bonus balance.
Our welcome bonus funds are separate from cash funds. To convert them into withdrawable cash, you must wager 10 times the value of the bonus funds, using only bonus funds to meet that requirement. Games contribute at different rates to wagering. Unless otherwise stated, we apply these wagering contributions.
| Game type | Slots Bonus or Casino Bonus | Slots & Tables Bonus |
|---|---|---|
| Slots, except named exceptions | 100% | 100% |
| Reduced contribution for the games listed below | 20% | 20% |
| No contribution for the games listed below | 0% | 0% |
| Scratchcards & Keno | 100% | 100% |
| Table & Cards Games | 0% | 10% |
| Video Poker & Baccarat | 0% | 5% |
| Other and Jackpot Games (Progressives) | 0% | 0% |
300 Shields, 300 Shields Extreme, Big Bad Wolf, Blood Suckers, Bloodsuckers II, Dead or Alive, Jackpot 6000, Kings of Chicago, Lucky 8 Line, Secrets of the Stones, Super Nudge 6000 & Victorious.
10 001 Nights, 3 Secret Cities, 9 Lions, Africa X UP™, Age of Conquest, Age of Huracan, Arcade Bomb, Astro Legends Lyra and Erion, Atlantis Rising, Augustus, Balls of Fury, Bandida, Bank or Prank, Bar Slot, Beat the House, Beautiful Bones, Big Bounty Bill, Big500 Slot, Black Dragon, Black Horse, Black Horse Deluxe, Blazing Bull, Blazing Bull 2, Book of 99, Book of Gods, Boxo, Butterfly Lovers, Captain Cashfalls Treasures of the Deep, Cash Elevator, Cash Ultimate, Casino On the House, Castle Builder, Castle Builder II, Cleopatra Plus, Codex of Fortune, Cool Buck - 5 Reel, Creepy Carnival, Crown of Valor, Crystal Cavern, Da Winci, Dancing on Ice, Dead or Alive II, Diamond Blitz, Diamond King Jackpots, Diamond Mine All Action, Dr Electro, Dragons Myth, Dwarfs Gone Wild, Dynamite Riches, EggOMatic, Egypt King, Expendables Megaways, Extra Chilli, Fantastic Fireworks, Finnegan's Formula, Football Mania Deluxe, Forsaken Kingdom, Fort of Fortune, Fortunes of Egypt, FoxFire, Fruit Mania Deluxe, Fruits Gone Wild, Fruits Gone Wild Deluxe, Fruits Gone Wild Supreme, Gemix, Ghostbusters Plus, GLADIUS A.K.O, Goblins & Gemstones, Gods of Power, GoldenTsar, GROW, HarleCoin, Hellcatraz, Hero Clash, Heroes Hunt, Hexbreak3r, Holy Diver, Hong Bao, Hope Diamond, Hot 777 Deluxe, Icy Wilds, Incan Adventure, Irish Coins, Its Magic, Joker's Luck Deluxe, Joker's Riches 2, Kingmaker, Knights of Fortune, Kraken Conquest, Larry the Leprechaun, Le Kaffee Bar, Leaders of the Free Spin World, Lil Devil, Lucky Angler, Lucky Cat, Lucky Fridays, Mad Monsters, Magic of Sahara, Mahjong 88, Marching Legions, Martian Miner Infinity Reels, Maya Gold, Midas Treasure, Monopoly Electric Wins, Monopoly Megaways, Monopoly Utility Trails, Mystery Express, Night Roller, Pearls of India, Peek-a-Boo, Piggy Pirates, Pirates Plenty Battle for Gold, Pirates Quest, Poker Dogs, Power of Gods The Pantheon, Pride and Prey, Primate King, Prize Fighter KO, Pyro Pixie, Quadruple Da Vinci Diamonds, Rage to Riches, Reel Clash, Reel Heist, Reel Hero, Reel Talent, Relic Hunters and the Book of Faith, Robin Hood, Rome the Golden Age, Scarab, Scarab Kingdom, Scarab Link, Scudamores Super Stakes, Sea Hunter, Serengeti Kings, Serengeti Wilds, Slot Vegas MegaQuads, slottest, Solar King, Solar Queen, Sonic Reels, Spin Town, Spin-vention, Spirit of the Beast, Starburst XXXtreme, Street Fighter 2: The World Warrior, Super Striker, Telly Reels, The Rise of Tzar - Empire Awakens, The Shadow Order, The Wish Master, Three Musketeers, Thundering Buffalo: Jackpot Dash, Tidal Riches, Tiki Tastic, Tomb Raider, Tomb Raider Secret of the Sword, Tower Quest, Treasure Tracks, Triple Da Vince Diamonds, Untamed Giant Panda, Valhalla Towering Pays, Van Gogh, Viking Runecraft, Village People Macho Moves, Voodoo Reels, Well of Wishes, Wheel of Fortune On Tour, White Rabbit, Wild OClock, Wild Spartans, Wild Swarm, Wilderland, Zombie Hoard, Zombie Queen, Zombie Rush.
We award only one promotion per UK account per UK player, also limited per family, household address, IP address, email address, telephone number, debit card or e-payment account, or shared computer, and we confiscate all winnings on breach.
We permit one bonus per deposit. Deposit bonuses are mutually exclusive unless a specific tiered offer permits stacking. We deduct wagers from Cash Balance before Bonus Balance and distribute winnings from mixed funds between those balances accordingly. If you do not want a bonus we have credited, you may request its reversal only if no gameplay has occurred since you received it.
Welcome bonus funds expire and are removed if they have not been wagered as required within 30 days of being credited. The maximum bet using those funds is £5. If you bet more using bonus funds, we may revoke and remove them.
Our offer-specific promotional terms take precedence over our standard promotional terms where they conflict. Both sets otherwise apply together, and the standard terms alone apply if an offer has no specific terms.
Claim bonusOur categories include Live Casino Games, Slots Games and Instant Win Casino Games.
Listed titles include Book of Dead, Legacy of Dead and Starburst.
Browse our Slots Games category alongside other casino collections, including jackpot and popular games.
Our Live Casino Games category brings together live-table and game-show choices. You can browse its Blackjack, Roulette and Game Shows categories, as well as Poker, Baccarat and Sic Bo.
Our Instant Win Casino Games category includes listed titles such as Linko 5.
Our sports markets include football and basketball, eSports and live racing.
We accept sports bets only online through our website and up to an event’s advertised start time. We void a bet inadvertently accepted after the event starts unless it is a live-betting event. A bet is valid only when we confirm it and provide an on-screen receipt. Check your betslip before placing it. You remain responsible for placement mistakes, including the bet type or amount, and cannot cancel or amend an accepted bet except at our discretion.
Our minimum sports wager is £0.10. Maximum stakes vary by sport, league, market and bet type. We display the applicable maximum when you attempt a stake above it, but do not guarantee acceptance at that maximum. You cannot bet more than your available balance.
Our sports welcome offer gives new verified players over 18 residing in Great Britain a £50 bonus bet on their first deposit. Opt in through the cashier and deposit at least £10. Wager £10 cash cumulatively or in one bet at odds of 2.0 or higher. We credit the bonus bet after all qualifying bets settle, win or lose. No other active bonus is permitted, and affordability checks apply.
Use the bonus bet in one single transaction on any sports market at minimum odds of 2.0. The bonus bet and bonus funds expire 7 days after credit, and we remove unused bonus funds. We reserve the right to limit any winnings from the sports welcome bonus funds to £300. Cash Out voids participation. A voided wager cancels the promotion without transfer to another wager or rollover contribution.
We may refuse all or part of a bet or offer an alternative price or stake. Before an event starts, we may cancel even an accepted bet. After it starts, we may cancel all or part of a bet, including one already accepted or settled, for a valid reason. These include palpable errors in an event, its odds or start time, attempts to bypass limits through similar bets or multiple accounts, information about the outcome, related bets, connections to participants and technical errors. We may communicate another valid reason on request. Venue changes or radical changes to an event’s format can also result in cancellation.
We may void a bet placed after its outcome is known or cancel bets involving participants, connected people or insider information. Evidence raising event-integrity or match-fixing concerns can lead us to delay or withhold winnings or void bets while an investigation or relevant federation decision is pending. Betting for someone else and multiple-account collusion can also lead to void bets, withheld payments or account closure.
When we cancel an event, we void its bets and refund stakes. We recredit free-bet or other promotional stakes to the account, although a manual process may delay that recredit.
If we identify errors in relation to the odds, including data-feed errors, we may void the affected selections or amend the bet and settle it at the correct odds. Following a technical interruption during placement, inspect your betting history when service returns. Acceptance remains subject to checks that include available funds and price correctness.
We normally settle an undetermined market at regular time unless its description provides otherwise. Football match-winner settlement follows 90 minutes including referee-added minutes. Overtime counts for markets that include it, while penalties and other deciders count only when expressly included.
For a postponed event, we may keep bets valid if play starts within 48 hours of its official start. Otherwise, we may void them and refund stakes. We may also keep bets on an abandoned event that continues within that window. If it does not continue, determined markets are settled and undecided ones voided with refunds, although we may instead void and refund all bets. Sport-specific rules can change that treatment.
Tennis bets remain open until officials declare a winner, without the general 48-hour rule. Following retirement or comparable termination, determined markets settle and undecided markets are void, including match winner if play ends before the final point. For MLB, NHL and NBA, undecided bets require resumption on the same day in the event’s local time zone. Postponed or abandoned NFL events use the Thursday-to-Wednesday weekly schedule in local stadium time. Qualification markets not rescheduled within 48 hours are void for affected legs only, while qualification outrights stand until decided.
If a VAR decision changes the understood match state, we void affected bets placed between the incident and the final decision unless their odds were unaffected by VAR or already reflected it. Unrelated, unaffected offers stand. We may reverse an inaccurate settlement when the final decision is communicated before the match or listed timeframe ends. A potential betslip re-settlement can occur within 30 days of settlement.
Our Bet Builder combines selections from the same event into one betslip. If any selection is void or push, the whole betslip is void or push regardless of the other results.
Cash Out is elective and is not guaranteed at all times, for every market or for every customer. We may amend, suspend or remove it without notice. A request is subject to a delay, during which a price change or market suspension can make it fail. If Cash Out is unavailable because of technical, operational or data-feed issues, the bet stands as placed, and we are not liable for losses arising from that unavailability.
You may only use payment methods registered in your own name for deposits. We may change the methods we accept, apply conditions to particular methods and limit deposits on a single day. By depositing, you agree not to reverse or cancel a deposit and to compensate us for unpaid deposits. Currency-conversion charges and fees levied by your card issuer, bank or financial institution are outside our responsibility.
You must register and play in British Pounds. We do not offer any form of credit at any time.
We process withdrawals only after identity, age and residence checks are satisfactorily completed, payments have been confirmed and applicable withdrawal, specific and promotional conditions are met. We pay withdrawals back to the payment method used for the deposit. We may conduct enhanced due diligence on funds not used for wagering and take money you owe us into account before permitting a withdrawal.
Our sports welcome offer has a £10 minimum withdrawal from cash funds, and our general minimum withdrawal is £20, with a full balance below £20 withdrawable through Customer Support.
You may withdraw cash deposits at any time unless we have reasonable grounds to suspect promotional abuse or irregular play. A cash withdrawal while a promotional bonus is active, before its wagering requirement is fulfilled, forfeits that bonus and its associated winnings. Under our standard promotional conditions, a withdrawal request also forfeits remaining unused spins or pending promotional rewards.
White Hat Gaming Limited’s payment obligation is limited to £150,000 for any one casino bet or spin and £50,000 per sports betslip, even if an approved stake permits a larger potential win. Those limits exclude potential Progressive Jackpot winnings. Jackpots above £250,000 may take up to 30 days to be paid.
Our operator, White Hat Gaming Limited, holds customer funds separately from business accounts and has arrangements for distributing customer-account assets in insolvency. This meets the United Kingdom Gambling Commission’s stated medium protection level. It is not a bank-insurance guarantee.
To use our services, you must open an account and accept the Terms of Use. You must be at least 18, meet the other eligibility requirements, operate only one account and keep your details private. If we find multiple accounts, we may close them and void winnings.
Our Verification Checks can continue throughout our relationship. We may limit or suspend withdrawals while checks are ongoing if the law requires information at that time. Issues with the checks may lead to suspension or closure. If you cannot or will not provide what is needed to complete verification, we may close your account and return a residual balance up to your initial deposits, as appropriate to the circumstances.
You can use our standard account closure by contacting Customer Support. An account closed this way can be reopened through Support at any time. Standard closure is different from self-exclusion.
You can set our financial limits at registration and amend them for daily periods covering the last 24 hours, weekly periods covering the last 7 days or monthly periods covering the last 28 days. We treat a month as 28 days when determining whether a change increases or decreases a limit. These limits apply only to your Mrben Casino account, not to other sites in our network.
We apply a financial-limit decrease immediately. An increase takes 24 hours to activate and then requires confirmation on your financial limits page through the emailed confirmation link. Switching between net and gross deposit limit types also takes 24 hours and requires confirmation on that page or through the emailed link.
Our reality checks can start from 1 minute up to an interval you choose. Activate them while logged in through the Homepage or My Account’s Responsible Gambling section. They apply to the current session, so you must set them again if you log out and return.
Our time-out lasts from 24 hours to 6 weeks. Select a duration in the Responsible Gaming section of My Account. Confirmation suspends your account immediately and prevents login until the period expires. A time-out applies per account, and we cannot override or remove it early.
During a time-out, balances and advance wagers remain. We credit any winnings, but you cannot access them until the break expires. Future wagers, saved-stage games, pre-purchased bingo tickets, bonus funds and promotion or competition entries cannot be cancelled or accessed during it. Bonuses may expire under their own terms and cannot be reinstated after the break if they expire.
Our clock-off tool lets you choose 1-hour blocks within a week to restrict access at selected times. The blocks take effect immediately and recur weekly. Cancelling all clock-off limits takes 24 hours to take effect.
Our payday time-out can recur weekly, every two weeks, every four weeks, monthly or on the last day of the month. It blocks account access from 00:00 to 23:59 on your chosen date, including when that date is a weekend or public holiday. You may change the date. Removing the limit completely starts a 24-hour cooldown.
Our self-exclusion prevents account use for a period you select between 6 months and 5 years. Unless you specify otherwise, the period defaults to six months. It applies across your network accounts, with the longest requested period used if requests differ. We take reasonable steps to prevent new accounts, and an exclusion cannot be lifted before it expires.
To complete the automated process, confirm that you understand the restrictions, select your period and submit the request. We confirm successful self-exclusion by email. If you do not complete the process, your account remains active. If you cannot complete it yourself, contact our gaming-account Customer Support through Live chat, explain that you attempted the automated process and request manual exclusion. An email request to gaming-account Customer Support is not instantaneous. The contact mailbox for this page is separate from gaming-account Customer Support. The period begins once exclusion is fully implemented and communicated to you.
After exclusion ends, reactivation requires Customer Support, a telephone call with our Responsible Gambling department, a 24-hour waiting or cooling-off period and your reconfirmation before account use. Registration of a new account remains blocked until at least 24 hours after exclusion expires.
We make every reasonable effort to stop gambling material after exclusion activates. You must not attempt to reopen or create accounts and must tell us about additional accounts. We do not undertake to return deposits, winnings or other funds from online activity if you continue gambling after inadvertently receiving marketing, circumvent the agreement or automated checks fail to recognise circumvention.
GamStop is a free service for self-exclusion from online gambling companies licensed in Great Britain. GamCare provides confidential telephone support and counselling for anyone affected by problem gambling.
Our brand is owned by Mr iGaming Group Limited and operated by White Hat Gaming Limited. White Hat Gaming Limited’s gambling activity in Great Britain through Mrben Casino is licensed and regulated by the United Kingdom Gambling Commission under licence number 52894.
Our gaming-account Support Team helps with account, deposit, withdrawal, technical and gameplay questions through Live chat or email. Use the support channels in your casino account for these requests. Our Help Centre is also available. For questions about this page, email [email protected]; this page’s mailbox is separate from gaming-account support.
Start a gaming complaint with our gaming-account Customer Support through Live Chat or its email channel. We investigate, log the contact and respond. If the matter remains unresolved or you are dissatisfied with the response, a Team Leader may review it. At the final stage, we provide information about alternative dispute resolution for gambling disputes. We handle non-gambling complaints internally. Complaints raised on third-party platforms must follow this process.